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Customer Excellence

Customer Excellence

We believe it is better that you as an organisation start seeing your client as a potential partner, creating added value together. This will allow you to go beyond the traditional client-supplier relationship. Keep asking yourself: how relevant are we to our clients?

“We realise more involved clients.”

Formulating a client strategy

Development of service-oriented business models

Transformation into client-centred organisations

Development of ecosystems

Customer journey

Cultural change

Our Portfolio

Our Books (in Dutch)

Eind 2015 verschijnt ons boek “Relatie-dip of samen de taart groter maken?” waarin we onze visie delen op commercie van de toekomst samen met 27 commercieel directeuren die we hiervoor interviewden.

E-mail or call Evelien van Damme
+31 (0)88 4040400